How Insurance Companies Respond to Crash Footage

In the aftermath of a car accident, one of the most important steps is dealing with your insurance company. But when it’s your word against someone else’s, things can get complicated—and slow. That’s where crash footage can make all the difference.

Here’s how insurance companies typically respond to crash footage, why it matters, and how it can help speed up your claim.

1. Crash Footage Provides Instant Clarity

When a claim is filed, insurance adjusters must determine what happened, who’s at fault, and what damages occurred. Normally, this process involves:

● Reading statements

● Reviewing photos

● Looking at police reports

● And sometimes—making educated guesses

But with video evidence, the guesswork disappears. Adjusters can watch the crash happen in real time, seeing who ran the red light, failed to yield, or didn’t brake in time. This speeds up claim decisions and leads to more accurate outcomes.

2. It Can Help Establish Liability

Most insurance companies follow comparative fault rules. That means determining who’s more at fault directly impacts how much you or the other party is paid. Without footage, it’s often one person’s word against another’s.

With footage from CollisionCam:

● Liability becomes much clearer

● False claims are easily disproved

● Drivers are more likely to get a fair outcome

Insurance companies often welcome video evidence because it allows them to close cases faster and avoid disputes.

3. Speeds Up the Claims Process

Some claims can drag on for weeks or even months—especially when fault is disputed. Footage can fast-track the entire process:

● Reduces investigation time

● Supports quicker settlement offers

● Can help you get back on the road faster

For time-sensitive situations, like rental car reimbursements or injury claims, this speed can make a huge difference.

4. Protects You From Rate Increases Due to Fault Errors

Being wrongly blamed for a crash can lead to:

● Higher premiums

● A damaged driving record

● Lost no-claim discounts

But if you have clear footage proving your innocence, insurance companies are far less likely to assign fault to you—and you can avoid unnecessary rate hikes.

5. Insurance Adjusters Often Appreciate the Help

Believe it or not, most adjusters are happy to receive reliable footage. It reduces their workload, eliminates back-and-forth arguments, and helps them serve clients more effectively.

How to Use CollisionCam Footage in a Claim

1. Visit collisioncam.com

2. Submit a video request form with the date, time, and location of the accident

3. Our team will search our camera database for matching footage

4. We’ll contact you and provide next steps

5. Share the footage directly with your insurance adjuster

Final Takeaway

Crash footage is one of the most powerful tools you can have when dealing with an insurance company. It provides truth, protects your rights, and accelerates the claims process. At CollisionCam, we’re here to help you get the proof you need—when you need it most.

Involved in an accident?

Don’t wait. Request your footage today.